If your return was rejected for an AGI or PIN mismatch, it means that what you entered doesn’t match their records. The IRS only requires one of these to match their records to get accepted. Double check your prior year AGI and that you entered the correct amount on the Prior Year AGI screen.

What happens if you don’t know your AGI?

If you do not have a copy of your tax return, you can get your AGI from one of the IRS self-service tools: Use Get Transcript by Mail or call 800-908-9946 if you cannot pass Secure Access and need to request a Tax Return Transcript.

Do You need Your AGI for your 2019 tax return?

The IRS requires your 2019 AGI to verify your identity for e-filing. If you decide to paper file your tax return, you won’t need your AGI because those are manually processed. If you filed your 2019 taxes with TurboTax, sign in and go down to Your tax returns & documents. Select View adjusted gross income (AGI).

What to do if your federal tax return is rejected due to AGI?

Go through the rest of the filing screens to resubmit your return. If you filed a state return along with your federal return, you also need to resubmit your state return. You won’t be charged for resubmitting a rejected return. If you can’t get your prior-year AGI from last year’s tax return or the IRS, you’ll need to file your return by mail.

What happens if your prior year AGI is wrong?

If your prior year AGI is wrong when you file, the IRS will reject your return. In most cases, when the IRS has rejected your tax return AGI, you can easily fix the amount and e-file your return again.

How to round up AGI on federal tax return?

Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.