Click the Enter your DOR PIN button to verify your identity online. You can also call customer service at (608) 264-4598 and a representative will assist you. Our hours are Monday through Friday from 7:45 a.m. to 4:30 p.m.
Why does the IRS need to verify your identity?
In response to the increasing tax-related identity theft problem, the Internal Revenue Service (IRS) is monitoring tax returns for signs of fraudulent activity. When the IRS suspects a return is fraudulent, the agency will request identity verification from the person whose name and address is listed on the return.
Where does the identity verification letter come from?
The letter is issued by the employer, a bank or regulating authority such as the IRS. It is important to know that the identity verification letters sent by IRS to investigate incomplete tax returns are always sent by post.
Why did the IRS Send Me a letter asking me to verify my identity?
This letter is to notify you that the agency received a tax return with your name and Social Security number and it believes it may not be yours. The letter asks you to take specific steps to verify your identity and confirm whether or not the return is actually yours. Here’s how to handle those requests:
What should I do if Identity Verification fails?
Verification fails to confirm your identity or that you filed the return If the verification process is not completed, or can’t be completed Respond to all requests from the IRS to validate your identity in order to avoid automatic rejection of what could be a valid tax return. All you need to know is yourself
Can a phone number be used for identity verification?
They are never emailed, and the IRS does not initiate verification requests by phone. The IRS prefers that taxpayers use the online system; because phone callers may experience delays due to the high volume of calls the IRS receives. The phone number on your letter can be used only for verification purposes, not for any other tax issues.