TaxAct is happy to provide FREE Technical and Taxpayer Support by phone for ALL customers using our consumer programs. To contact us by telephone, please call us at 319.373. 3600 during normal business hours.

What is the customer service number for TaxAct?

(319) 373-3600
Support Hours

Type of Support – TaxAct ProductsEmail SupportPhone Support*
Customer ServiceEmail Support(319) 373-3600

How much does it cost to file state taxes with TaxAct?

With the Desktop Version of TaxACT, there is a $9.99 e-filing fee for all state returns (except New York).

Where can I get free help with my taxes?

The IRS also offers free online tools to make it easier to do your taxes. Volunteer Income Tax Assistance (VITA) – VITA offers free tax help to people who generally make $56,000 or less, people with disabilities, and taxpayers with limited English. IRS-certified volunteers explain tax credits and prepare a basic tax return with electronic filing.

When do I get my tax help form?

Stationery items and publications are delivered to Tax Help centres in early July. This form confirms the time, date and place of the Tax Help appointment with the customer. It includes information about what the customer needs to do to prepare for, and bring to, the appointment, for example creating a myGov account and linking to the ATO.

Who are the volunteers at the tax HELP Centre?

Trained community volunteers give free help to people to prepare their returns online during Tax Time. An ATO Community Liaison Officer (CLO) is assigned to each centre to provide ongoing support during Tax Help time.

What do you need to know about tax help?

Tax Help is a community-based program helping and educating people on low incomes with their individual income tax affairs. Any person seeking help from a Tax Help centre is referred to as a customer. Customers’ tax affairs are private and confidential.